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Professional Certification

Professional certification is at the heart of the Unlimited Training Library. Your property’s employees at every level can achieve the mark of distinction for their position and prepare for the next level as they pursue the professional certification opportunities that the Library provides.

Unlimited Certification!
Testing and Proctoring
Why Recertify?
Certification Document Samples
Career Path

Unlimited Certification!

Get your entire staff certified and know with confidence that they possess the skills required to be the best in the hospitality industry.

From guestroom attendant to general manager, professional certification offered by the Educational Institute is the lodging industry's ultimate distinction of excellence. Not only does professional certification establish hospitality as a viable career option, it provides a career path with milestones that mark every advancement, every important step or direction in pursuit of a career. When you earn a certification, you benefit from:

  • Acknowledgement that you possess the skills and competencies required to succeed
  • Tangible recognition for your high level of experience and knowledge in the area of certification
  • Valuable opportunities for professional development and growth

Progressive companies encourage their most talented staff to become certified, making it a valuable assessment and recognition program.

We certify the best and brightest in the industry, recognizing both operational and managerial expertise.

The ultimate champions of guest satisfaction and professionalism in hospitality are the Certified Hotel Administrator (CHA) and Certified Lodging Manager (CLM) designations. Every general manager should be encouraged to test their mettle against industry standards. This ultimate certification for the general manager provides recognized knowledge and leadership for the entire organization.

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Testing and Proctoring

A key component of the Unlimited Training Library® is testing. Testing measures and quantifies the learning and professional development that your employees pursue through the Library. Testing offers you the opportunity to track results and have concrete evidence of the success of your training efforts.

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Why Recertify?

Maintaining your active status or recertifying benefits you because it keeps your professional knowledge up to date.

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Certification Document Samples

Click here
for a sample of online Study Guides

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Career Path

When it comes to professional certification, the hospitality industry looks to the experts. The Educational Institute (EI) certifies and validates competencies in conjunction with academia and industry experts for 39 positions in the hospitality industry from entry level to general manager, including the prestigious CHA - the Certified Hotel Administrator.

The Unlimited Training Library® paves the way for a smooth career path in hospitality. With training resources and professional certification programs for every level of employee, the Library offers an easy-to-follow map to professional success, with certifications for every milestone along the way.

The Career Path chart below shows how EI has certifications and training for all three levels of employees: Line-Level, Supervisory, and Management

Click on chart for a larger view

Executive Certification (Experience Required - 3 years)

CHA - Certified Hotel Administrator
CLM - Certified Lodging Manager


Department Head Certification

CHT - Certified Hospitality Trainer
CRDE - Certified Rooms Division Executive
CFBE - Certified Food and Beverage Executive
CEOE - Certified Engineering Operations Executive
CHHE - Certified Hospitality Housekeeping Executive
CHRE - Certified Human Resources Executive
CLSD - Certified Lodging Security Director


Managerial Certification

CFDM - Certified Front Desk Manager
CRM - Certified Restaurant Manager
CHM - Certified Housekeeping Manager
CMM - Certified Maintenance Manager
CHSP - Certified Hospitality Sales Professional
CHRM - Certified Hospitality Revenue Manager


Supervisor Certification

CHS - Certified Hospitality Supervisor
CLSS - Certified Lodging Security Supervisor


Line-Level

CLSO - Certified Lodging Security Officer

Front Desk Representative
Bell Attendant
PBX Operator
Reservationist
Restaurant Server
Cocktail Server
Bartender
Guestroom Attendant
Laundry Attendant
Maintenance Employee

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